We do hope you are delighted with your order. However if you are not entirely satisfied we are happy to offer a refund. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Please also provide the receipt or proof of purchase.
HOW TO
Please package the item(s) with all tags intact, complete the Returns Form sent with order or you can download here
Download form
and return within 30 days.
Please be aware that you are responsible for the item(s) until it reaches us.
We strongly recommend obtaining a proof of postage certificate.
WHERE TO SEND
Please return to;
The Middle Daughter
Forum House
Stirling Road
PO19 7DN
United Kingdom
To note that delivery charges are non-refundable unless the item is faulty.
WHEN WILL I RECEIVE MY REFUND?
We endeavour to process your return within 7 days of receiving the return.
Please allow a little longer during Sale periods.
HOW WILL I BE REFUNDED?
We will refund the original payment method. To note that delivery charges
are non-refundable unless the item is faulty.
Please note that refunds can take up to 10 working days to show in your account due to
varying processing times between payment providers.
ANY FURTHER QUESTIONS
Do send us an email message anytime to laughter@themiddledaughter.co.uk
Or telephone + 44 (0) 20 8058 5311
Please be aware that you are responsible for the item(s) until it reaches us. We strongly recommend obtaining a proof of postage certificate.
If you have any questions please do contact us at laughter@themiddledaughter.co.uk.
Damages and issues
Please contact us immediately if the item received is defective or damaged, or if you have received the wrong item.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on items purchased from another seller.
Exchanges
We do not exchange items for another size or item. Please place another order for the new size/item you require.
Refunds
We will process your refund within 7 days of receiving the return. Please allow a little longer during Sale periods.
We will refund the original payment method.
To note that delivery charges are non-refundable unless the item is faulty.
Please note that refunds can take up to 10 working days to show in your account due to varying processing times between payment providers.
If you have any questions please do contact us at laughter@themiddledaughter.co.uk.